I am from Canada and saw Maximo’s work in a gallery on a trip to the Galapagos. I was a bit nervous about ordering a tapestry online but they get me up to date on the status of the work. When it was finished they sent me a picture of the finished product and let me know when it would be shipped. It was completed and arrived in the time frames they indicated. I purchased Towards Home and most importantly it is as beautiful as I hoped it would be. I had a great experience with the website.